Shipping policy
Last updated: March 27, 2025
Do I ship to your country?
Yes, I ship worldwide for free—on every order.
Wherever you are, your custom products will arrive at your home or pick-up point without added cost.
✨ Need it by a certain date?
Send me a quick email at hello@myequiart.com and I’ll let you know what’s possible.
Delivery Times & Production
Each piece is custom-made, and production begins after your order is placed. Here's a breakdown of current delivery times:
Custom Dog Portraits
Sweden
• Standard: 10–15 business days (Pick-up Point)
• Express: 4–6 business days
EU, USA, Norway, Switzerland
• Express: 10–15 business days
Rest of World
• Standard: 10–15 business days (delivery method may vary)
Priority production and express shipping is available for portraits at checkout.
(Not available for other items.)
Other Products (Sweaters, Phone Cases, Mugs, etc.)
These items are made on demand and shipped by my trusted partners. Approximate delivery times:
• Knitted Sweater: 2–4 weeks
• Phone Cases & Accessories: Around 2 weeks
Each product page includes an estimated delivery window.
Customs & Import Fees
For deliveries to the EU, USA, Australia, and Norway, no customs or import fees typically apply for smaller orders.
In the USA, shipments under $800 USD generally enter duty-free thanks to the current de minimis threshold. However, regulations may change, so we recommend checking with your local customs authority for the most up-to-date information.
If you live in another country, customs or import fees may apply depending on your country’s regulations. These fees are the buyer’s responsibility.
💌 Questions?
I’m just an email away.
Reach out to hello@myequiart.com if you need help or have delivery questions!