Refund policy
Returns & Refund Policy
Each piece at My Cani Art is custom-made by me, just for you. Because of the personalized nature of my work, I unfortunately can’t accept returns or offer refunds, unless your item arrives damaged or incorrect.
Gift cards are non-refundable.
Damages & Issues
Please check your item upon delivery and email me within 7 days if it’s damaged, defective, or if you received the wrong item. I’ll do my best to make it right as quickly as possible.
If approved, I’ll cover the cost of reprinting and shipping.
Changes & Cancellations
Since every portrait is made to order, I’m unable to make changes or accept cancellations once I’ve started working on your design.
Please Note
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Minor variations in layout, scale, or color are part of the handcrafted process and not considered defects.
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Final prints may vary slightly from digital previews due to screen and print differences.
Thank you for trusting me with your dog’s portrait — it means the world. 🖤
— Amalia